![]() ![]() Not being able to change your Teams profile picture may indicate your IT admin blocked this option. Save the new image, log out of Teams, launch the app again and check if the issue is gone.Or click on the New picture button to replace your current image with a new one. Hit the Add a picture button and upload your profile picture. ![]() Your browser should now open a new tab and connect you to your Microsoft Account.Hover over your profile picture and select Add or change your picture.Go to and click on your profile picture.Other users managed to change their Teams profile picture by uploading the new image on OWA. Give it a try, maybe this method works for you as well. ![]() If your current configuration uses EWS Allow lists, try adding SkypeSpaces/* to the list to allow profile pictures to be synced. Many users confirmed this solution worked for them. Also, try reducing the colors to 255 as well. If setting up the new image on your desktop app fails, try uploading the new profile picture using Teams for the Web or the Mobile app. Test several image formats and check the results. Open the image in Paint, click on File, select Save As and select a different image format. Others fixed this issue after changing the image size to 512×512 or 128×128.Īdditionally, try changing the image format as well. For some users, the 256×256 PNG format worked. Try to upload the image again and check if it works. Edit the image you want to set as your Teams profile picture and resize it to 99×99 pixels. Uploading a picture larger than 100 x 100 pixels may not always work. It seems that the profile picture won’t update unless you also edit something in the team name or description. Other users said they were able to change their account profile picture after changing a letter or word in the Team description. A number of users confirmed this quick workaround helped them to fix the issue. Speaking of which, if your account is part of an Education Tenant, try renaming the photo and change its description. In an educational environment, being able to stop students from changing profile pictures is crucial. Oftentimes, school IT admins disable avatar changes for students. ![]() If this is the case, there’s nothing you can do about it. Most likely, your organization set up a special policy to prevent users from changing their profile pictures on Teams. If you’re using the paid version of Teams and your account is managed by an organization, contact your IT admin. What to Do if You Can’t Change Your Teams Profile Picture Contact Your Admin ![]()
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